If you send us an email, you'll receive a reply within a business day, but usually much sooner!
If you'd prefer to speak by phone, we'd be happy to schedule a call to you - send us an email with the email address on your account, a description of your issue, your phone number, time zone, and a time that works for you to receive a call. We're available to call between 10am-6pm EST, M-F.
We hope to add the option to chat with us soon! At the moment, we provide quick responses to emails. You can submit a request through our contact form here, and please feel free to note your preference for chat in the future too!