What are Coins?
Coins are the currency we use on Paperless Post to price our premium design options.
We have many cards that are free to send, while other cards require coins to send. In addition to premium card designs, we also have premium add-ons, including envelopes, liners, stamps, postmarks, logos, and backdrops, all of which require coins. As you go through the customization flow, the cost of your card per recipient will appear at the top right corner of the page.
Coins are not transferrable, and won't expire as long as your account is active.
Can I send for free? To how many guests can I send a free card?
We have many designs that you can send for free, but you first must remove all premium options like stamps, envelopes, backgrounds, and logos.
How much do Coins cost?
Coins are sold in packages, and the price per coin varies based on the size of the package. You can see all coin packages here:
How many Coins will I need?
The total cost of an online card will depend on what premium content you use and the number of email addresses you are sending your card to. It can range from 0 to 13+ coins per guest, depending on the selections you make. After you create your recipient list, you'll see your total cost (that is, coins per recipient x number of recipients).
When do I buy Coins?
If you don't already have coins in your account, you can purchase coin packages here, or you'll be prompted to purchase coins after designing your card and creating your recipient list.
Do I have to pay to remove ads?
Paperless Post never shows third-party ads on our website, in our emails, or on our mobile app. Therefore, you do not have to use additional coins to remove ads.
Can I use Coins later?
Any unused coins will remain in your account for you to use at a later time. Per our terms and conditions, coins are non-refundable, non-transferrable, and expire after of 5 years of account inactivity.
If you have any additional questions about pricing, if you need fewer than 25 coins, or if you need help removing premium options, please contact us.