There are a couple of ways you can send follow-up messages and reminders to your guests/recipients from your Tracking page. To get there:
- Hover over your name/email at the top right corner of the homepage and choose My Events when the menu appears.
- Find your card under the Recent Activity tab or Sent and Scheduled tab, then click Manage Event to open your tracking page.
- On your Tracking page, click on the black Follow-Up button towards the bottom left of your guest list.
For RSVP events, you can:
REMIND GUESTS TO RSVP
- From the drop down menu, select Remind guests to RSVP.
- Check the boxes next to the statuses (Attending, Regrets, Not yet replied) you want to message.
- Update the host/event/message information if you wish. The reminder your guests will receive will have RSVP buttons, and will also contain a link back to the card in case they need to access it again.
- Feel free to send yourself a test message by clicking on Send me a test. Otherwise, you can either click Send Now at the bottom of the page once you’re ready to send your message.
SEND A FOLLOW-UP MESSAGE
- From the drop down menu, select Follow up with your guests.
- Check the boxes next to the statuses (Attending, Regrets, Not yet replied) you want to message.
- Compose your message. You can also choose to edit the host and/or event name if you wish. The message your guests will receive will have RSVP buttons, and will also contain a link back to the card in case they need to access it again.
- Feel free to send yourself a test message by clicking on Send me a test. Otherwise, you can either click Send Now at the bottom of the page once you’re ready to send your message.
SCHEDULE AN AUTO-REMINDER
- From the drop down menu, select "Schedule an auto-reminder".
- Check the boxes next to the statuses (Attending, Regrets, Not yet replied) you want to send your reminder to.
- Update the host/event/message information if you wish. The reminder will automatically include a link back to your card for your guests to easily view again if they need to.
- Feel free to send yourself a test message by clicking on Send me a test. Otherwise, enter a date and time below the message field then click Schedule Sending if you want the reminder to go out at a later time. Click Cancel Schedule if you’d like to send the reminder out right away.
For non-RSVP events, you can:
- Check the boxes next to the statuses (Opened, Unopened) you want to contact.
- Compose your message. You can also choose to edit the host and/or event name if you wish. The message your guests will receive will also contain a link back to the card in case they need to access it again.
- Feel free to send yourself a test message by clicking on Send me a test. Otherwise, you can either click Send Now at the bottom of the page once you’re ready to send your message.
Will my reminders and messages be personalized?
Your recipients will receive personalized versions of all of your reminders, follow up messages, and RSVP requests. When you send yourself a test preview of any of the follow up messages, you will receive a non-conditional, non-personalized email.
The messages/reminders will contain links back to your recipients’ cards so they can easily access them and update their replies if necessary.
Can I message my guests/recipients individually?
You can send messages to your recipients individually (and they can message you too!). On your Tracking page, click Messages at the top. This will bring you to your messaging tool. You will then be able to enter the name of the guest you wish to message.
After you send your message, it will always appear on this page for you to reference in the future.
Can I send follow up messages and reminders from mobile web?
Yes, you can send reminders, follow-ups, and individual messages from mobile web. From the Home page, tap on the account icon in the upper right corner to open your menu, then tap the My Events option. From the Sent tab, tap on your sent card and once it loads, scroll up until you see the envelope icon in the upper right corner. Tap on the envelope to open your messaging and reminder options.
To review follow up functionality for Flyer events, please click here.