Fix bounced emails
If a Flyer email bounces back as undeliverable, you can still send to the correct address without needing to purchase any more sends. First you will want to click on the bounced guest from your list:
Next, you can click on the Fix and Resend button:
From here, you can update the guest's email address and send when you are ready:
Update phone numbers that are undeliverable
If you sent to a wrong number, a landline, or a number with delivery restrictions, you can click on the guest from the Manage page to open their guest details. From the guest details box, click Copy personalized link to copy that guest's unique invitation URL and paste it into a message to them from your own email or messaging app:
If you are sending multiple invites or messages to the same number, we recommend waiting at least one minute in between each send to prevent your message from being blocked due to carrier restrictions.
Update emails or phone numbers that haven't bounced
If you sent to an email or number that is incorrect but did not bounce back as undeliverable, you can follow these steps:
1. Click on the guest from your Manage page to open the guest details.
2. From the guest details box, click Edit in the upper right corner.
3. Click Delete guest.
4. From the Manage page click Invite guests.
5. From the Invite Guests page, enter the new email or phone number along with the guest name and click Add guests.
6. Click Send invites.
Contact our support team if you need us to credit you for an incorrect email or phone number that didn't bounce back as undeliverable.