We are here to help if you need to cancel, postpone, or reschedule an event. Please don't hesitate to reach out if you need assistance updating your Flyer details or if you need us to credit Coins for sending a new invite for a rescheduled event.
If you're interested in updating your postponed event to a Virtual Event instead, any Card or Flyer invite on our site allows you to add a URL to your virtual event. Instructions can be found here, or reach out if we can help.
If you need to postpone or cancel an event, you can follow these steps:
1. From the Manage Tracking page, click 'Edit' to navigate to your Event Details. From here, you can click on the Event Title to edit the title and event description to indicate the event has been canceled or postponed. Click Save:
2. Click Settings or RSVP Options and toggle 'Collect RSVPs' to off - this will prevent anyone else from being able to RSVP that they will attend your event. Click Save:
3. Once you are finished making changes, you can click 'Done' to navigate back to your Manage Tracking page. From there, you can select the 'Messages and Reminders' tool and choose the 'Write Your Own' template to send a note to your guests alerting them of the cancellation or change.
If you simply need to change the event date, no worries! You can use steps 1 and 3 above to update your event details and alert guests of the new event information. If you need any help with this, please let us know!
If you're interested in rescheduling a virtual version of your event, you can browse invites here.