How do I know if the Paperless Post text or email I received is real? Is this spam?

Email

Any legitimate Paperless Post Card sent via email or account-related messages will always come from one of the following email addresses:
[e-mail]
[e-mail]
[e-mail]

Official support emails will come from one of these email addresses:
[e-mail]
[e-mail]
[e-mail]
[e-mail]
[e-mail]
[e-mail] 

If you have any of the emails listed on the left-hand side here, a blue checkmark that verifies the source of the emails will appear:

Please note that received Paperless Post invitations will never ask you to log in or download something in order to open your invitation. Below is an example of a spoof page:

Please do not enter any personal or login information here.

Here is an example of what a real Paperless Post invitation will look like once you open it:

Text Message

Invitations sent via text message through our site may be sent from one of many phone numbers, and will always include a link beginning with "https://pp.events/" — this is Paperless Post's official shortened URL. An example of a legitimate Paperless Post text message invitation sent to an iPhone is shown below.

If you're concerned about a text or email you received, or have gotten reports that recipients have received a card from you that you didn't send, please forward the email to [e-mail]. It's possible that someone has created an email to look like a Paperless Post invite in a phishing attempt. It would also be helpful to share the email headers with our security team if you are able. Here's some information on how to access email headers.

If our security team confirms the email is fraudulent, please mark the email as spam within your inbox. If recipients have received a card from you that you didn't send, we recommend updating your email account password.