If your Party Shop tracking information indicates your order has "delivered", but it's nowhere to be found, please contact our Customer Operations team at help@partyshop.paperlesspost.com so we can contact the shipping provider on your behalf. Please provide us with:
- Your name / order number
- A phone number and email address to reach you
- Your shipping address
Our team will contact the shipping provider to find out more information, and will reach out to you with a resolution as soon as we can.