How can I tell if I am creating a card on the new V2 Card platform or old V1 platform?
Look for the V2 icon in the lower left corner of your page, as seen here. If you're on the V1 platform, you can choose the V1 sections from the Table of Contents to the right.
V2 Card: Removing an Envelope
From the left side of the Create page, select More:
From the options that open, choose Remove envelope:
If you need to add your envelope back, choose Add envelope from the left side of the Create page:
Envelopes are optional and cost 1 Coin per recipient.
V2 Card: Editing or Removing a Liner
You can open the liner menu by either clicking on the liner itself, or selecting Liner from the menu on the left.
From the liner options that open, you can select the blank liner option in order to remove it:
Liners are optional and cost 1 Coin per recipient.
Want to upload your own image as an envelope liner? Reach out to us for help!
V1 Card (Desktop): Removing an Envelope
When you're working from a computer, you can remove your envelope from your Customize page. You will need to be looking at the envelope to be able to see the option to delete it. Once viewing the envelope, open the “Other options” dropdown from the left-side menu and choose “Delete This Envelope” at the bottom. Your changes will save automatically.
When you're working on the mobile web, you will see a button to "Remove envelope" directly below the envelope.
V1 Card (Desktop): Editing or Removing a Liner
When you're working from a computer, navigate to the open envelope on your Customize page by using the arrow to the right of your card. Click the Liner button in the menu on the left, or click directly on the liner in the design. This will open the liner options in the left-side menu. You can remove the liner by clicking Remove liner at the bottom of the menu.
To add or change the liner, you can scroll to browse liners or click into the search box at the top of the menu to search categories or keywords.
V1 Card (Desktop): Re-Adding an Envelope
When you're working from a computer, click the Other options dropdown from the left-side menu and choose + Envelope to add an envelope. There currently is not an option to add the envelope back to a draft when working on the mobile web.
V1 Card (iOS App): Removing an Envelope or Liner
From the Edit page, swipe left or click the arrow in the bottom right corner to proceed to the envelope.
From here, click on the envelope icon at the bottom of the screen, or on the envelope liner itself to open the envelope and liner menu.
From here you can remove the envelope liner, remove the envelope, or change the liner design:
Still need help removing an envelope? Or want to upload your image as an envelope liner? Reach out to us for help!