Closing and deletion of your Paperless Post account and data

If you no longer need to use Paperless Post, you can permanently close your account and erase all data in your Account Settings.

Common issues that do not require account deletion

Deleting your Paperless Post account permanently erases all invitation, greeting, and recipient data and is an irreversible process. Some common issues that can be resolved without account deletion are:

• Removing an email address from your account
• Merging duplicate accounts together
• Unmerging accounts that were mistakenly merged
• Removing Apple, Google, or Facebook social connections

Requesting account deletion

To permanently delete your account:

1. Log in, hover over your name in the upper right corner of the homepage, and click Account Settings.

2. Scroll to the bottom of the page, select Delete Account, then select Delete my Account:

   

3. A confirmation modal will pop up. Select "Yes, delete my account."
    

   

4. We will send you a confirmation email once your request has been received.

To remove an Apple, Google or Facebook login from your Paperless Post account, reach out to us and we can help.

Didn't mean to request account deletion?

When you request an account deletion, we automatically send a confirmation email to your primary email address. You can select Keep Account if you wish to cancel this request:

You can reach out to us directly and we'd be happy to help.