We want your party to be perfect. So if you're not 100 percent thrilled with what's in this box, we'll gladly accept returns within 30 days of purchase. All returns must be unopened, unused, and in their original packaging, sent back with the original packing slip, and authorized by our Customer Operations team. Customers are responsible for any return shipping charges.
To start your return, please contact us at help@partyshop.paperlesspost.com with the following information:
- Your name / order number
- A phone number and email address to reach you
- The order issue
- Your shipping address
Final sale and other items marked as non-returnable may not be returned or exchanged.
Once your return has been received, we will refund the purchase amount to the original form of payment. Please note that original shipping costs are non-refundable.