Account Email Notifications triggered by Account Changes
We will send notifications to all of the email addresses on your account anytime someone:
- Adds a new email to the account
- Removes an email from the account
- Logs in using a new social connection like Facebook, Apple, or Google
- Resets the password
- Signs in with a new device
Please note that clearing your cache or cookies may cause a new device login notification to be sent to all account holders, even if you have logged into your account from this device before.
If you share your account with anyone else, you will be notified when they make an Account Change(s) and conversely they will be notified if you make an Account Change(s). If you don’t recognize the change specified in your notification, you should reach out to the other account holder(s) to see if they made a change.
If you received an account notification email, and none of the account holders recognize the changes being made, please reset the account password and contact our support team.
Sharing an Account
If you add an email address to your account that belongs to someone else, they will be able to access all account events, contacts, and make purchases with credit cards saved to the account. They will be able to create and send new events from the account and make account changes, like password updates.
Creating a Secure Password
- Using a minimum of 8 characters -- the longer the better! Password length has been shown to be the best defense against password cracking.
- A combination of uppercase, lowercase, numbers, and symbols.
- Using a password that is unique to your Paperless Post account.
- Storing your password somewhere secure. It may be worth considering a trusted password management software to store your logins.
- The same password for logins across multiple sites. If your password becomes compromised on another site, and you use the same password on Paperless Post, this means anyone who gained access to your password on another site can also login to your Paperless Post account.
- Personal information about you that can be found online.
- Your username as your password.
- Consecutive combinations like “abc123” or “qwerty”.
- Easily guessed words like “password”.