We encourage the use of our free follow up tools during the time leading up to your event to maximize visibility and response rates. We have several message types to choose from, including the option to write your own. Read on to learn how to send a message to groups of recipients.
From a Computer
To send a broadcast to a group of guests, select the Messages & Reminders icon from your Tracking page:
If your mailing type is set to be an Invitation, you can then select what kind of broadcast you need to send:
The broadcast tools have three pre-written customizable templates (Reminder to RSVP, Event reminder, and Time/location change) as well as the ability to create a custom message from scratch (Write your own).
For other mailing types, you will only see the Write Your Own option.
You can then select which groups of recipients will receive the message based on status and and optional guest tags. Next, you can edit the subject, sender name, and message.
Please note that the character limit for all messages and reminders is 2000. It is not possible to include attachments in follow up messages, but you can include a link to a file sharing service such as Google Drive. Links included in follow up messages may not be directly clickable (this is device-dependent) but guests can copy and paste the link to open in a web browser.
Private Messages
You can also send private messages to individual recipients. To do so, click on any recipient from your invite's Tracking page to open their message log:
From the iOS/Android App
If you need to send a reminder or broadcast message to guests, you can select Messages from your Tracking page.
From the Message and Broadcast page that opens, tap New broadcast. From here, you will have the option to send an RSVP reminder, an event reminder, a notice about event details changing, or a custom message.
If you're hoping to send a private message to an individual guest, you can tap on that guest's name from the Tracking page to open up a message log where you can see past messages with that particular guest, and also send them new messages.