We are in the process of rolling out a new pricing model that groups all of our design and event management tools into feature sets. This pricing model is being released on a progressive basis, and may not be available for all customers at this time.
What are the feature sets available?
The four feature sets available are Free, Basic, Premium, and All-Access. Paperless Post offers some designs that are free for up to 50 recipients, and some that have a cost to send. Any free Card or Flyer design will have access to the Free feature set in addition to the option to upgrade to Basic, Premium and All-Access. Any Card or Flyer designs that have a baseline cost to send will have access to the Basic, Premium, and All-Access feature sets.
You can see whether a design is eligible to be sent for free to up to 50 recipients, or if it starts in the Basic feature set when you select any design, before you begin customizing:
Each feature set comes with a bundle of design and event management tools:
Once you are designing in any given feature set, you will have access to all of the design and event management tools in that set. If you choose to upgrade to the next feature set, such as upgrading from Basic to Premium, then you will have access to all of the features in the new set you’ve chosen. The same applies in reverse, so if you downgrade to a lower feature set, you will only be able to utilize the options in that set.
Can I switch which feature set I am using after I've started a draft?
Yes. You can move between feature sets at any time by adding or removing features. There's no need to start over — the system is designed to be flexible.
Please reach out to our Customer Support team with any questions, concerns, or feedback!