Unfortunately, once an email or text message has been sent, it is not possible to un-send or retract it. If you have mistyped an email address, it’s possible the mailing will bounce back, giving you an opportunity to update the address on your Tracking page.
If you have mistyped an email address and the mailing doesn’t bounce back, you can select the recipient in question, then the three dots in the upper corner of the guest panel that appears. There, select Resend to a different contact method option:
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If you don't see that option, or if you have any other questions, you can also reach out to us for assistance.
If you sent before you were ready, you can still edit your card - while the static email or text message cannot be retroactively edited, anyone who clicks through to the full Card or Flyer on our website will see the most recently updated version.
If you sent to someone in error, you can remove that recipient from your Tracking page:
1. Select the recipient you want to remove to open a guest details panel.
2. Select Edit guest details, then choose Delete guest from the bottom of the menu. .
If the guest was invited by sending an email or text message through our site, then they will no longer have access to the invitation, and will not be included in follow up messages or other updates.